Marcus support is the founders' inbox right now. Reply times below are real, not aspirational. The things you can fix yourself are listed first because that's faster.
Open /b/ for your project, hit Refresh once, then re-send the prompt with a sharper instruction. If it still misbehaves, mail us with the project ID — we can read the model output server-side.
DNS propagation takes up to 48 hours after you point an A record at our IP. Run dig +short yourdomain.com first; if it shows our IP and the site still 404s, that's on us — write in.
Mail [email protected] from the address you suspect. We answer with the project list (or "no account at this email") inside one working day.
Billing inbox: [email protected]. Include your subscription email, project ID, and the change you want. Most refunds are processed the same day.
[email protected], 24-hour acknowledgement, real human. Bug-bounty program details on request.
Mail [email protected]. We pick up enterprise-shaped requests inside one working day and reply with the next step.
What to expect