Cancellation Billing 6 min read

Can I cancel a Marcus subscription anytime?

Short version: Yes. You can cancel from your account dashboard whenever you want. The subscription stays active until the end of your current billing period, then your project enters a 30-day paused state before deletion. You can export your site as a ZIP at any time, even after cancelling.

How to cancel your subscription

Cancelling a Marcus subscription takes about 30 seconds. Log into your account at aimarcus.love, open your account dashboard, and look for the subscription settings. There's a cancel button next to your active plan—Builder (€29/project/month) or Studio (€290/month for up to 25 projects).

Click it, confirm you want to stop the renewal, and you're done. No phone calls, no support tickets, no waiting periods. The control is entirely in your hands.

What happens immediately after cancelling

Nothing dramatic. Your site stays live and fully functional until the end of your current billing period. If you paid on the 5th of the month and cancel on the 18th, you have access until the 4th of the following month. You've already paid for that time, so Marcus keeps everything running normally.

You can still edit pages, publish changes, connect domains, and use all the features you had before. The only thing that changes is that your subscription won't renew when the period ends.

The 30-day paused window

Once your billing period expires, your project doesn't vanish immediately. It enters a paused state for 30 days. During this time, your website goes offline—visitors see a placeholder or nothing at all—but your project data stays intact on Marcus servers.

This gives you a month to change your mind. If you reactivate your subscription within those 30 days, your site comes back online exactly as you left it. No data loss, no rebuilding required. If you don't reactivate, the project is permanently deleted after the 30-day window closes.

Exporting your site before or after cancellation

You can export your entire website as a static ZIP file at any point—before cancelling, during your active period, or even during the 30-day paused window. The export contains all your HTML, CSS, images, and assets, ready to host anywhere you like.

This means you're never locked in. If you decide Marcus isn't the right fit, you walk away with your work. Upload the ZIP to Netlify, Vercel, your own server, wherever. The code is yours.

Reactivating a cancelled subscription

Changed your mind? You can reactivate before the 30-day paused period ends. Go back to your account dashboard, select the project, and restart the subscription. Billing picks up from that point forward, and your site goes live again within minutes.

If the 30 days have passed and the project was deleted, reactivation isn't possible. You'd need to start a new project from scratch or re-upload your exported ZIP as a new project if you kept a copy.

No penalties or fees for cancelling

Marcus doesn't charge cancellation fees, exit fees, or any other hidden costs. You're not penalized for leaving. The pricing is transparent: €29/month per project on Builder, €290/month for Studio with up to 25 projects. When you cancel, you stop paying. That's it.

There's also no pressure to stay. Some platforms bury cancellation options or require you to contact support. Marcus puts the cancel button right in your dashboard because we'd rather you leave cleanly than feel trapped.

What about the free tier?

Marcus offers a free tier that covers one project with up to five pages. If you cancel a paid subscription, you don't automatically drop back to the free tier—your project goes into the 30-day paused state as described above.

However, you can start a new project on the free tier at any time, even if you've cancelled a paid plan. The free tier is always available, no credit card required. It's a separate project, not a downgrade of your existing one.