Cancellation Billing 2 min read

Can I cancel a Marcus subscription anytime?

Short version: Marcus does not run card subscriptions inside the app, so there is no cancel button and nothing renews behind your back. Paid plans are agreed by email and ended the same way, whenever you choose. Your files stay downloadable as a ZIP.

How to end a paid plan

Write to [email protected] from the address the plan was agreed with. The end date and the last invoice are settled in that reply.

What happens to your projects

Nothing is deleted unless you ask for it. You can still download every file as a ZIP, and you can stay on the free Sketch plan for one project.

Deleting projects yourself

Delete removes a project's record, every revision and its files from the server at once. There is no undo, so keep the ZIP if you might need it.